作为一个英语废 全程都是依靠百度翻译和客服进行交流
有两句话感谢小吧提供
1.I want to merge two of my origin accounts.Can you help me with that?
我想要合并我的俩橘子账号，你能帮我吗？
2.I want LieutenantEva@gmail.com as my main account.
还有我想要XXXX作为我的主账号
入下贴上我的交流记录 部分翻译 （这个流程和小吧帖子的一样）
Kishlay
Thanks for contacting EA Customer Experience, my name is Kishlay. How may I assist you today?很高兴为我服务
you
Kishlay,I want to merge two of my origin accounts.Can you help me with that?我想合并我的账号
you
I live in China I can't get a call from abroad我在中国没法接外国电话
Kishlay
No need to worry, I will try my best to help you with your concern.让我不要担心 可以帮我
Kishlay
Before I assist you further, can I get your name please so that I can address you properly.问我名字
you
My English is not so good我英语不好
you
My name is A我名字
Kishlay
Don't worry I will try my best to understand you.我会尽力明白你的意思
Kishlay
Nice to meet you A.
Kishlay
May I know the email address linked to both the accounts?问我要两个账号
you
nice to meet to
Kishlay
Thank you.
you
XXXXX and XXXXX A和B
you
And I want XXXXX as my main account. 我要A做主账号
Kishlay
For account security reasons, could you please provide answer of the security question mentioned on your account: XXXXX问我A的密保问题
Kishlay
我的密保问题
you
因为我不记得答案了所以大概蒙了一个 不知道对不对
Kishlay
Do you have access to email: 初始邮箱? 问我是否可以登陆邮箱
you
yes
Kishlay
I have sent you a 6 digit verification code on your email. Please let me know that code for the verification.问我要六位验证码 邮箱收到的
Kishlay
Are we still connected?
you
please wait a moment
Kishlay
Sure. No problem.
you
852293
Kishlay
Thank you.
Kishlay
Can you please provide me a new security question and answer so that I can update your account ?让我重新设置密保问题
you
新设置了一个问题 我估计是因为之前我没有回答对 所以她要了邮箱验证码 然后我给了她 所以她给我重设了密保问题
you
新答案
you
Will this one be OK?
Kishlay
Thank you. I have updated the security question of your account from my end.已经重设密保问题
Kishlay
Please follow this link and enable your TFA -
This is to provide security to your account:
Kishlay
https://help.ea.com/en-us/help/account/origin-login-verification-information/让我看条款
Kishlay
For account security reasons, could you please provide answer of the security question mentioned on your account: XXXXX问我B的密保问题
Kishlay
这个问题是新账号修改过的问题 并没有问初始密保问题
you
答案
Kishlay
Thank you.
Kishlay
Before we proceed further, I am going to provide a disclaimer. Please read it carefully and accept so that we can help you out.
Kishlay
In order to complete your request I will need to remove your games from one account and add them to another.
Doing this may result in the loss of any progress, saved data or stats from your games that is saved to your account.
This includes any content you have saved to the Origin Cloud, any multiplayer progression (e.g. Battlefield 4 stats, FIFA Ultimate Team content etc.)
and potentially any offline save game progression.
Do you understand and agree to this? 大概是说可以合并 让我看一个协议 同意合并吗
you
I have another question
Kishlay
Sure please ask.
you
the two accounts have the same game 我问他我两个账号有同一个游戏但是dlc不同会怎么样
you
different DLC
Kishlay
I will move all the contents in your main account. 他说会合并到主账号
Kishlay
So should we proceed with account merge?
you
please wait a moment
you
yes ，please
Kishlay
Okay.
Kishlay
So should I merge the account?
you
yes，please
you
thank you
Kishlay
Alright. Do you mind holding for a couple of minutes while I merge the accounts?以上都是问我能不能合并了 让我稍等
Kishlay
As I checked your account, there are many extra contents in your account so if I merge the account, you may loose the extra contents.突然和我说会丢失一些东西
you
What additional content？
Kishlay
There are many Sims 4 DLC linked to the other account and you may loose them.和我说模拟人生4的dlc
you
i'm sorry ，i can‘t understand you.
you
You mean to say
you
When these two accounts are merged我不懂为什么会丢失 会丢失哪些
Kishlay
You may loose DLC like: The Sims 4 Bowling Stuff, The Sims 4 Holiday Celebration Pack,The Sims 4 Vampires etc.. in Sims 4.告诉我全部。。。。。。。。。都会。。。。。。。。丢失/wx
you
I will lose all Sims 4 DLC ？
Kishlay
Yes you are right.
you
please wait
Kishlay
Okay.
you
if I want lumy1990@sohu.com as my main account.
you
Will I lose those？
you
and Can I combine my account two times？ Can I combine an account with an empty account？我问她为啥会丢失 dlc又不是数据 我还问他能不能转移两次 或者转移到新账号 她没回答
Kishlay
Yes in that case also you will loose your DLC as in both the accounts you are having some DLC.他说转移游戏 合并账号都不包括数据和dlc 我有点懵逼/zj
Kishlay
So I would recommend you not to merge the account else you will loose the contents.
you
Please let me know the final result
Kishlay
I would recommend not to merge the account as you may loose the DLC of Sims 4.
you
please tell me why？
you
I think the result should be all I have THE SIMS 4 DLC
Kishlay
In account merge, the games are deleted and are added on a new account and the DLC can't be moved. In the disclaimer that I provided above you can see all the details.
you
becaus the dlc is not data，I shouldn't have lost them.
you
oh I didn't see them
you
i want to know， if I use XXXXX as my main account.然后我一想我换一个账号当主账号
you
So THE SIMS 4 DLC inside XXXXX will not be lost?
you
I will
Kishlay
Yes. The DLC in XXXXX will not loose but if you are having any extra contents or DLC in : XXXXX then you will loose it.
you
I will lose THE SIMS 4 DLC inside XXXXX?
you
I want to know if I have THE SIMS 3 inside XXXXX
Kishlay
Yes you are right as it will not be moved to XXXXX
Kishlay
Yes you have Sims 3 in: XXXXX
you
so THE SIMS 3 DLC will be lost？
Kishlay
Yes you are right.结果她告诉我模拟人生4的dlc还在 3的全没了/wx 我有点不想说话